Ghalib, E.A.I. 2020. A Proposal for Developing the Administrative Competencies of College Secretaries at Taiz University in the Light of the Principles of Total Quality Management. Arts for Psychological & Educational Studiess. 1, 4 (Mar. 2020), 87–149. DOI:https://doi.org/10.53285/artsep.v1i4.196.