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ثانيًا: المراجع الأجنبية

Biswas, Soumeruiu, commitment involvement, and satisfaction as predictors of employee performance south Asian, journal of management,18, (2), 2012.

Cole, R.E. (Ed), The Death and Life of the American Quality Movement, New York: Oxford University Press,1995.

Kwamega, M., Li, D., & Ntiamoah, E.B. Role of Total Quality Management (TQM) as a Tool for Performance Measurement in Small and Medium-Sized Enterprise (SME’s) In Ghana. British Journal of Economics, Management & Trade, 10(3), 2015.

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