Strategic Leadership Impact on Crisis Management: A Field Study in Banks Operating in the Capital City
DOI:
https://doi.org/10.35696/arts.v11i4.1700Keywords:
Strategic leadership, crisis management, banks operating in the capital cityAbstract
This study aimed to determine the impact of strategic leadership on crisis management in banks operating in the capital city. The study followed a descriptive analytical approach, with the study population consisting of all employees in leadership and supervisory positions, totaling 1,710 employees. A representative stratified random sample of 313 individuals was selected. Data was collected using a questionnaire and processed using SPSS 23 software for data entry, coding, and analysis. The study employed partial least squares structural equation modeling (SEM-PLS) to test the hierarchical model at two levels, using SmartPLS 3 software for structural equation modeling. The study found that the banks under investigation place significant emphasis on practicing strategic leadership in all its dimensions, as well as crisis management in all its dimensions. The results also showed a statistically significant impact of strategic leadership, collectively in its dimensions, on crisis management in the studied banks.Downloads
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