استقصاء أثر أبعاد جودة العلاقة في ولاء الطلبة: دراسة تطبيقية على مؤسسات التعليم العالي الخاصة في دولة الإمارات العربية المتحدة

المؤلفون

DOI:

https://doi.org/10.35696/0wea2h39

الكلمات المفتاحية:

جودة العلاقات، ولاء الطلبة، مؤسسات التعليم العالي، الثقة والالتزام، الالتزام العاطفي

الملخص

تتناول هذه الدراسة تأثير أبعاد جودة العلاقات -وتحديدًا علاقات الطالب بالمؤسسة، الطالب بالهيئة التدريسية، وعلاقات الطالب مع أقرانه- على ولاء الطلاب. تكونت عينة البحث من 107 طلاب من مؤسستين خاصتين محليتين: أكاديمية الشارقة البحرية في خورفكان وجامعة الوصل في دبي. تتبنى الدراسة تصميمًا بحثيًا كميًا، وتم جمع البيانات باستخدام استبيان منظم تم توزيعه على طلاب البكالوريوس في مؤسسات التعليم العالي الخاصة في دولة الإمارات العربية المتحدة. تم استخدام تقنية G-power لتحديد حجم العينة الأمثل، بينما أُجري تحليل البيانات، الذي شمل كلًا من نماذج القياس والنماذج الهيكلية، باستخدام برنامج SmartPLS 4. تشير نتائج الدراسة إلى أن الالتزام العاطفي يلعب دورًا محوريًا في تعزيز ولاء الطلاب، إذ يؤدي هذا الارتباط العاطفي بالمؤسسة أو الهيئة التدريسية أو الأقران إلى شعور أقوى بالانتماء والاستثمار في التجربة التعليمية، مما يترتب عليه مستويات أعلى من الولاء. علاوة على ذلك، كان الالتزام بالهدف أيضًا مؤشرًا مهمًا على ولاء الطلاب، إذ إن تفاني الطلاب في تحقيق أهدافهم الأكاديمية والشخصية ضمن المؤسسة التعليمية يزيد من احتمالية استمرارهم في الالتزام والولاء للمؤسسة طوال مسيرتهم الأكاديمية.

التنزيلات

تنزيل البيانات ليس متاحًا بعد.

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التنزيلات

منشور

2026-03-15

إصدار

القسم

قسم1

كيفية الاقتباس

القيسي م., & العزام ص. م. (2026). استقصاء أثر أبعاد جودة العلاقة في ولاء الطلبة: دراسة تطبيقية على مؤسسات التعليم العالي الخاصة في دولة الإمارات العربية المتحدة. مجلة الآداب, 14(1), 880-900. https://doi.org/10.35696/0wea2h39

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